Frequently Asked Questions
I was a student at Phoenix College. I still have a debt and I want a recredit. What do I do?
The first and best thing to do is to contact the Department of Education and Training on 1800 020 108 or TSEnquiries@education.gov.au
I was a student at Phoenix College. I have a VFH loan and I would like to complete my program of learning. What do I do?
Great! The best thing to do is to contact the ACPET Activations Team by emailing firstname.lastname@example.org
The team will be able to take your details and from here source and place you with another provider. Please remember to tell us, what you were enrolled in, what time you started, what you believe your current debt to the government is for VFH and where you would be willing to travel to. Also, let us know what method of study you were doing (eg, face to face, online etc) and if you would be open to changing this if need be.