Student & Training Provider Activation Portal


ACPET offers tuition assurance protection to students in the event that a student is unable to complete a course as a result of the insolvency of a Registered Training Organisation (RTO). Tuition Assurance relates to that portion of a student’s tuition fees that were paid in advance of that tuition.

The Scheme offers two choices. When an RTO ceases to trade, students can request to continue their study in a comparable course with an alternative provider, or to discontinue with their studies and obtain a refund for the fees prepaid but unutilised. The ASTAS is underpinned by an Insurance Policy and all refunds are carried out in accordance with this policy.

The Insurance Policy does not provide for the full refund of all fees as at the date of payment of those fees. Rather, the policy operates based on the effluxion of time, from the commencement of your enrolment to your expected completion date.

The policy will pay out the proportion of your course fees, calculated from the date of your provider’s insolvency. That is, the proportion of unutilised fees left as at the date of insolvency.

This effectively means that if you paid 100% of your course fees in advance and are half way through the time agreed for your course, you would receive 50% of your fees, subject to the other terms and conditions in the policy.

The following activations are listed as follows:

Trading Name
Australasian College Broadway
Australian College of Sports Therapy
Australian Institute of Professional Education
Beauty and Hair Academy
College of Creative Design and Arts
Community Training Australia
Conwal Institute
Design Works College of Design
Helene Abicair
Karl Von Busse
Online Courses Australia
Pragmatic Education Group (including Pragmatic Training and Paramount Higher Education)
Republica Colleges (including Tractor, Mercer School of Interior Design, CG Spectrum)
Sage Institute/ Australian Careers Institue
Smart City Vocational College
Training and Development Australia

ACPET can help by

Find out about the current status of your College by selecting the name of your College from the drop down menu below.

By selecting your college, ACPET will be able to tell you at what stage in the process of activation your provider is at and what you need to do.

If you would like further information on your rights and the governing legislation please refer to the ASQA – RTO Standards 2015.

ACPET appreciate that this may be a difficult time for displaced students and want to provide as much help and support to your individual circumstance as possible.

ACPET will provide advice directly to students to help during this difficult time. Please contact us to if you would like to know more.

Frequently Asked Questions

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